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I lost all my points
I lost all my points I know as a girl on here it doesn't really matter, but I lost all the points I had after logging in. I'm not sure what happened or how, but apparently logging in right now made all my points vanish. I'm a little baffled, but mostly upset at such a poorly programmed site losing my points. I would hate that to happen to any else on here. If you run into this issue, remember to contact customer support. |
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Hi... If you go to your main page.. look in the left hand margin and scroll down until you see gifts and tips sent. Make sure you account hasnt been hacked/comprimised (by seeing if someone sent the points to themselves) like an idiot. It sucks, be thankful you only lost your points. I have been a member of this site for 19 yrs. Mysteriously 4 yrs ago I went to login and it said handle not found. After I contacted customer service they told me they had no record of my paid in full Gold acct (which I had recently renewed for they year). I asked to be re-embursed and said we can not re-emburse an acct we have no record of. I said I will forward you a copy of my CC receipt showing you took my $$$. All I got was " we are sorry for your inconvenience"....lol. I was pissed to say the least. I now REFUSE to pay for this site, but I manage none the less as a standard thanks to many friends who support me, my blog, and my chat room. Sorry this happened to you and if I can be of any help....please contact me. Thanks.....SIG.
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We've been having problems with the site too. First Half my Gold membership vanished, as in everything I had written in my profile vanished after a site "update". They fixed my profile, but so far won't update my Gold membership. So it looks like I will lose my Gold status this coming Monday. Oh the joys of this site huh? ↘----Come check out our blog ----↙ Bunnysyummy2
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I contacted customer support, they were useless Grrrrrr At least we haven't lost our points, as useless as they are. ↘----Come check out our blog ----↙ Bunnysyummy2
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I too like SIG had my gold acct.stolen from me,this time last year. Some how was hacked, lost my username, changed to see what was happening in MY ACCT. Total identity theft of a persona in a dating/sex site. Pics, how i structured my blog, groups, the woman i met. my friends here became rude, distant,. All i received from Vision Personals after multiple customer support e-mails, phone calls, changing everything. Even a bank statement showing HE, THEY, WHATEVER, took the exact ammount from my bank 5DAYS later to pay Vision Personals. i showed both to them , receipts. I GOT****ALL. Thanks, naked
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that sucks
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Hope the points find their way back to ya. Hopefully CS can figure it out. It is worth the call. That's a fear I always have. Hasn't happened yet. Good luck! ~Holly Atlantic City, NJ
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1/28/2018 3:09 pm |
I hate when this site drops the ball with poor coding.
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Complain on the site support blog about the points. Site Problems, Bug reports, Customer Feedback and Suggestions January 2018
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